Frequently Asked Questions

And Some Lesser Asked

Domain Names | Hosting | SEO | Care Plans | Pricing & more.
If you need more information, please do get in touch.

donegal web designers. your faqs

Frequently Asked Questions

GENERAL QUESTIONS

I work with established local businesses across Donegal and the North West, as well as serious start-ups ready to invest in their online presence, who want a professional website that generates enquiries and is maintained long term.

This includes accountants, trades, clinics, childcare providers, retailers and other service-based businesses.

If you value reliability, clear communication and a structured, long-term approach, we’ll likely be a good fit.

No — while most of my clients are based in Donegal and the North West, I can also work with businesses across Ireland and the UK.

Web Design & Pricing

Every business is different, so pricing depends on your goals, functionality requirements and content needs.

I provide clear, fixed pricing before any work begins — no surprises.

Yes. A small deposit secures your project in the schedule, with the balance due upon completion.

Smaller projects can see a 2 week turn around. Most projects take between 4–8 weeks depending on complexity and how quickly content is provided.

Care Plans & Ongoing Support

Yes. I offer managed care plans to ensure your website remains secure, updated and performing properly.

Plans typically include:

  • Secure hosting
  • Software updates
  • Security monitoring
  • Backups
  • Minor content edits
  • Ongoing technical support

Websites require ongoing updates and monitoring to remain secure and perform well.

Without maintenance, sites can become stale, slow down, break or become vulnerable to security issues.

A care plan removes that responsibility from you — so you can focus on running your business.

Yes — although most clients prefer the peace of mind that comes with managed hosting and care plans.

If you prefer to manage it independently, we can discuss that option. Issues therein, would ultimately fall under your responsibility.

Domain Names & Ownership

You do.

I always recommend that clients register their domain name in their own name. Your domain is a core business asset, and you should retain full ownership and control of it.

I’ll guide you through the process and ensure everything is set up correctly — it’s straightforward and only takes a few minutes.

This approach ensures full transparency and protects your long-term interests.

Yes. I provide secure, high-performance website hosting. This alongside a custom care plan, ensures speed, security and reliability.

Yes. I use performance-driven hosting that prioritizes Eco-friendly practices on the Google Cloud Platform that matches 100% of energy use with renewable energy sources. Using Ultra-fast PHP we also reduce energy consumption and improve website speeds by up to 30%.

SEO & Performance

Yes.

All websites are built with strong technical SEO foundations, including proper structure, performance optimisation and on-page best practices.

Ongoing SEO improvements and monitoring are included within managed care plans.

Yes. I can help with Google Ads (PPC) campaigns, whether you’re starting from scratch or looking to improve an existing campaign.

However, before recommending that you invest in paid advertising, I always make sure your website is ready to deliver the best possible return.

With a strong background in web development and organic SEO, I first assess your website’s speed, user experience, landing pages, calls to action and technical SEO. There’s little point paying for every click if visitors aren’t converting into enquiries or customers.

In many cases, improving your website and organic search visibility first leads to better long-term results and significantly improves the performance of any future Google Ads campaign. Once those foundations are in place, PPC can be an excellent way to generate additional targeted traffic and enquiries.

If you’re unsure whether SEO or Google Ads is the right investment for your business, you may find these guides helpful:

Yes. If your current website is under performing or outdated, I can carry out an audit and recommend practical improvements.
Your current site may actually be causing a negative Return on Investment (ROI).
(Quick Read: Is Your Website Costing You Money?)

I can run a non invasive Technical Evaluation alongside Usability, SEO and Speed evaluation tests as a starting point.
Actionable issues discovered can then be addressed by Jollyfox or your design house (depending on your circumstances).

Yes.
You might have an aging site that is simply ready for a redesign.
You might be having technical difficulties and wish, for whatever reason, to hire Jollyfox to take the project on.
Contact Jollyfox when you are ready.

Working Together

You retain full ownership of your domain and core website files.
(*Please Note: You will no longer have access to or benefit from any software previously available to clients with a care plan.)

Should you ever wish to move providers, I will assist in ensuring a smooth transition.

My goal is long-term partnership — not lock-in.

Start with a conversation.

Whether you already have a website that needs improvement or you’re launching a new business and building your online presence from scratch, we can discuss your goals and the best approach.

I’ll provide clear, practical advice on what makes sense for your stage of business and budget — with no pressure or technical jargon.

Got your own Question? I’d love to hear from you.